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How to Master the Art of Jury Selection: Getting it Right (IL)
- Course Summary
- CLE Credits
- Terms & Refund Policies
Jury selection is a difficult – and essential – process when your case goes to trial. There are so many ways an attorney can aid or hinder his or her case when selecting a jury, it is hard to catalogue them all. That’s why some attorneys hire jury consultants. And jury consultants will tell you, you can always improve your jury selection skills.
At this program experienced trial attorneys and a sitting judge will teach you how to get it right, how to improve your skills at selecting a jury and how to avoid classic mistakes. They will walk you through the mechanics and rules, provide advice and strategies, update you on governing case law, and help you navigate the latest issues related to jury selection.
Faculty will also hold a mock jury selection session to give you an example of what works and what can hurt your case – all of the things you’ll learn this day.
Click on our Agenda tab for our detailed agenda.
Can’t attend? This program will be recorded live on November 29, 2018. The audio package, with seminar materials, will be available two to three weeks after the program. CDs and Download formats available. Be sure to pre-order it using the button to the right!
Morning Session: 9:00 a.m. – 12:15 p.m.
9:00 – 9:05
9:05 – 9:45
Overview of Jury Selection
- Goal(s) of jury selection
- Is it jury selection or jury de-selection?
9:45 – 10:30
The Law of Jury Selection (include ethics)
- The rules pertaining to challenging jurors for cause
- Batson/Wheeler motions in jury selection
- The rules about monitoring jurors’ social media
- Allowable sources of information about jurors
- Add any differences between civil and criminal
10:30 – 10:45
10:45 – 12:00
The Mechanics – Critical Skills
- The basic mechanics of jury selection (12-packs, 18-packs, etc.)
- Rating and tracking methods
- Planting seeds and introducing themes and issues
- The danger of demographics in jury selection
- Challenges – Strike strategies
- Juror Questionnaires:
- Process and Procedure
- How to use
- How not to use
12:00 – 1:00
Afternoon Session: 1:00 p.m. – 5:00 p.m.
1:00 – 2:15
Finding out about Jurors: Voir Dire
- How Lawyers can ask good questions
- Do’s and Don’ts of Voir Dire
- Questions from the bench vs. questions from lawyers
- How judicial voir dire can sometimes help
- Efficient approaches to questioning the panel
- Focus on identifying “bad” leaders
- Voir Dire Time limits in state and federal court
2:15 – 2:45
Potential Impact of 21st Century Potential Juror Nuances on Selection
2:45 – 3:00
How Lawyers Should Deal with Juries During the Trial
- Rules about contact with jurors
- Tips on how to be polite without engaging
- What to do if you observe improper juror behavior
- Continuing relationship with Jurors without contact/How you think about and observe jurors once selected
3:00 – 3:30
A Few Comments about Jury Selection for Personal Injury v. Jury Selection for Commercial Disputes
3:30 – 3:45
3:45 – 5:00
Demonstration and Analysis of Jury Selection
November 29, 2018
9:00 a.m. – 5:00 p.m. (lunch on your own)
Check in between 8:30 a.m. – 9:00 a.m.
Palmer House Hilton Hotel
17 East Monroe Street
Chicago, IL 60603
The following testimonials are from our IL Jury Selection program held in 2014:
”Very good seminar!” – Scott T. Kamin, Esq.
”Very good course! Thank you!” – Aileen Flanagan, Esq.
”The lectures were very important and covered some really good subjects.” – George Ford, Esq.
”The materials are great.”
The following testimonials are from our Jury Selection seminars held in California and Florida, with the same agenda:
”Great seminar – particularly compared to something I listened to on CD from another MCLE provider.” – Ardith Juan, Esq.
”I was very satisfied. I picked up a lot of very useful insights from a panel with obviously experienced and talented attorneys.” – Luke Ryan, Esq.
”Very professional and informative presentation. Panelists worked so well together – very impressive.” – Ardith Juan, Esq.
”Excellent program full of practical examples; loved the demonstrations at the end.” – Kimberly Smith, Esq.
“Informative and practical.” – Barbara Paige, Esq.
”Excellent program.” – Paul Blatz, Esq.
”The live demonstration was incredibly helpful in illustrating the lessons discussed during this seminar.” – Fitzgerald A. Javellana, Esq.
”As a defense attorney, I am regularly staring down the barrel of jury selection with little or no time to prepare. This program helped point out the major points I should focus on during jury selection.” – Anthony Burchell, Esq.
“Gave great nuts and bolds on Jury Selection, not just topical but in-depth.” – Michael Lynott, Esq.
“Very helpful.” – Raul Aspuru, Esq.
”Very helpful and well organized. It was good to hear both sides of various issues.”
”Very informative, a lot of great insight from trainers.”
”Very good information; learned a lot.”
”I liked it, very useful.”
”Excellent presentation and information.”
”The area/topic of jury selection is very unique and interesting”
”Very good seminar overall.”
”This was very helpful.”
“Very informative and engaging.”
“Exceeded my expectations.”
“It’s not merely about getting in the required CLE hours. The content of your Circuit Court Boot Camp that I took impressed me and sold me on your programs. It’s very easy to get the hours. Getting something of substance that is beneficial is different. I’m proud to say that this is what separates you from the competition.” – Jerry Szymanski, Esq.
“I have utilized all of the service providers that I noted in the survey and truly felt I received great service from each. My favorite continuing legal education seminar provider, Pincus Professional Education is particularly noteworthy though. I have attended about five Pincus seminars. Each was phenomenally packed with useful content and had presenters/speakers of the highest skill level. I would unhesitatingly recommend Pincus to other lawyers and am already planning my next couple of seminars with this CLE provider.” – Quote from The Recorder’s ‘Best of CA 2013’ survey
Hon. Thomas More Donnelly
Circuit Court of Cook County
Tom serves as an Associate Judge of the Circuit Court of Cook County. He is assigned to the Law Division. Sworn in as a judge in 2000, he currently hears civil jury trials, after having presided over criminal jury trials from 2008 to 2009. He has presided over several hundred jury trials. In September 2012, he authored an opinion in a highly publicized First Amendment case involving the Occupy Chicago protests: City of Chicago v. Alexander. He has spearheaded the development of three court programs to assist self-represented litigants: CBA Summary Suspension Volunteer Program, the CARPLS Consumer Collection Self-Help Desk, and the CBA Municipal Court Pro Bono Panel program.
He chairs the Illinois Judicial College Board of Trustees, the Illinois Supreme Court’s educational arm, responsible for the training of Illinois judges and those who assist judges in the court system, including probation officers, court clerks, guardians ad litem, trial court administrators, and law clerks.
Before becoming a judge, he clerked for the Honorable Mary Ann G. McMorrow (Loyola Law ’53) and served as an assistant public defender for thirteen years. He serves on the Illinois Judicial Ethics Committee. He has chaired both the CBA Chicago Bar Association (CBA) Professional Responsibility Committee and the Illinois State Bar Association (ISBA) Standing Committee on Professional Conduct. He coauthored an online annotation on Illinois Legal Ethics for Cornell Law School. He served as the Reporter for the Illinois Supreme Court Committee on Professional Responsibility (1996-2000).
Tom has taught at Loyola Law School since 1987, and has directed the Philip H. Corboy Trial Advocacy Fellowship for twenty years from 1995-2016. He currently teaches Illinois Civil Litigation Practice at Loyola. He has taught Illinois Tax Litigation and Procedure, Professional Responsibility, Professional Responsibility Seminar, and Criminal Procedure at Loyola. He is a past recipient of the St. Robert Bellarmine Award for a distinguished young alumnus and is an honorary member of Loyola‘s Circle of Advocates.
He authored Survey of Illinois Law: Enforcement of Judgment, 31 S.IU.L.J. 819 (2006) (coauthored with Judge Sanjay Tailor) and, responding to an article by Loyola Professor John Breen, The Leaven of the World: Serving the Poor is Neither the Air in the Balloon nor the Cherry on the Sundae, 43 Gonz.L.Rev. 607 (2007-2008). Recently, he has authored “New Supreme Court Rule: Help for self-represented litigants” ISBA Bench & Bar Newsletter, Vol. 45, pp. 1-3 (September 2014); “New Illinois Rule of Evidence: Business record certification,” Trial Briefs, Vol. 57, no. 8, (March 2012) “Respecting Religious Freedom Without Sacrificing Justice: The Right to Wear Religious Garb in Court Proceedings,” ISBA Bench & Bar Newsletter, Vol. 42, pp. 9-10 (October 2011).
Tom serves on the Advisory Board of Loyola’s Hank Center for the Catholic Intellectual Heritage. He has spoken at many Hank Center presentations at both the Lakeshore and Water Tower campuses.
Tom serves as president of the Catholic Lawyers Guild of Chicago, which named him 2014 Catholic Lawyer of the Year; he has served on the Guild’s board since 1988. He is the past chair of the John Howard Association and the current vice-chair of the National Center for the Laity. He is the father of four boys and married to Anne Wicker. They live in Queen of Angels Parish in the Lincoln Square Neighborhood of Chicago.
Nick Callahan, Esq.
Barack Ferrazzano Kirschbaum & Nagelberg
Nick is a trial lawyer. He has tried more than 30 jury trials, bench trials and arbitrations, including nine jury trials as lead attorney. He splits his time between the Firm’s Chicago and Minneapolis offices.
Nick’s practice is national. In recent years he has handled cases in 15 states and appeared in proceedings conducted abroad. Clients often come to him when needing assistance with disputes involving finance, accounting, valuations, securities, real estate, corporate governance and shareholder claims, merger and acquisition claims (both pre- and post-closing), bankruptcy litigation, and internal and government investigations. He regularly presents Continuing Legal Education classes to other lawyers on these topics.
Nick’s clients range from publicly-traded companies and large investment funds to individuals, and he represents them in cases ranging from bet-the-company class actions to smaller disputes. Many of those he advises are in the financial industry, including banks, private equity firms, hedge funds, mortgage companies and investment advisers.
For jury trials first-chaired by Nick, many times jurors have ranked Nick the highest rating of "excellent" in all categories on anonymous juror questionnaire forms supplied by the court.
Nick rejoined the Firm in 2015 and helped open its first satellite office, which is located in Minneapolis, his hometown where he had moved several years before. He is married with three young kids who, like him, are loud. When his kids are older he plans on resuming hobbies he used to enjoy: international travel, attending outdoor music shows, scuba diving and spontaneous adventures.
Brian Eldridge, Esq.
Hart McLaughlin & Eldridge
Brian Eldridge is a trial lawyer who devotes 100% of his practice to civil litigation. Brian has a wide range of experience successfully litigating multi-million dollar, high-stakes cases on behalf of his clients. He concentrates his practice in products liability, construction/construction defect, transportation, premises liability, commercial litigation, mass torts, and class action matters. He has handled numerous cases involving death and catastrophic injuries, including paralysis, traumatic brain injuries, amputations and other significant permanent disabilities.
Within the commercial litigation context, Brian has successfully litigated cases involving breach of contract and allegations of fraud and bad faith. He has also handled numerous consumer class action lawsuits under federal statutes including the Fair and Accurate Credit Transactions Act (FACTA), the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA). In addition, Brian has litigated cases involving alleged environmental exposure to mold, vinyl chloride, and polychlorinated biphenyl (PCB).
Brian was selected for inclusion in the Illinois Rising Stars list for eight straight years, from 2008 to 2015. No more than 2.5% of lawyers under the age of 40 in the state of Illinois are selected for this honor. In 2013, Brian was honored to be named to Chicago Daily Law Bulletin’s “40 Illinois Attorneys Under Forty to Watch” list. In 2015 and 2016, Brian was named an Emerging Lawyer by Leading Lawyers. The distinction of being named an Emerging Lawyer is reserved for the top 2% of Illinois lawyers who are 40 years old or younger and have been identified by their peers as proving themselves to be professional, ethical, and experienced at an early point in their legal career. In 2017, Brian was selected as an Illinois Super Lawyer, which is limited to 5% of attorneys in the state.
Brian’s practice philosophy focuses on being accessible and responsive to clients at all times. He is on the rapid response team for several clients and is frequently called upon to orchestrate immediate investigations. Through his years of practice, Brian has developed an extensive expert network, having worked with consultants in various specialized areas including medicine, engineering, construction, epidemiology, pharmacology, economics, federal regulations, safety standards, risk assessment and psychology.
Brian lives in Highland Park with his wife, Jodi, and their three daughters.
Joseph Kish, Esq.
Segal McCambridge Singer & Mahoney
Joseph L. Kish is a Shareholder in Segal McCambridge’s Chicago office. Having joined the firm in 2018, Mr. Kish brings notable, career-long litigation experience with him. He devotes a significant portion of his practice to the defense of business litigation, complex commercial, technology, and intellectual property law matters. He is also skilled in the defense of employment matters, namely employment mobility actions and state and federal employment discrimination actions. Over the course of Mr. Kish’s career, he has represented and counseled clients in matters requiring class action. He represents clients in defense of data breach, privacy, fraud, defamation, professional negligence and breach of contract claims. Mr. Kish is highly focused on and skilled at risk and liability management, often times counseling clients in large scale documentary evidence and electronic discovery productions.
A seasoned trial attorney, Mr. Kish maintains a national trial practice. He has represented clients at both the trial and appellate levels in federal and state courts in a myriad of different jurisdictions nationally. Mr. Kish is licensed to practice in Illinois and California and is admitted to the bars of district and circuit courts across the country.
Outside of private practice, Mr. Kish is frequently called upon to present on matters of law central to his work as a trial attorney. In his role on faculty for the National Institute of Trial Advocacy, Mr. Kish teaches trial advocacy and expert witness and deposition skills throughout the United States. He regularly publishes on technology, employment and intellectual property matters for a variety of sources including the Defense Research Institute, the Illinois Institute of Continuing Education and for different bar associations. Notably, Mr. Kish is the General Editor for Illinois Institute of Legal Education’s Business and Commercial Litigation 2018 and author on Expert Witnesses. He has also authored libel and slander chapters for California Causes of Action, an attorney practice book.
Mr. Kish received his J.D. from DePaul University College of Law. There, he was President of the Moot Court Society and was a member of the DePaul Law Review. Before that, Mr. Kish attended the University of Michigan, Ann Arbor, where he received a B.G.S. in Economics and Political Science. As a student at the University of Michigan, Mr. Kish was Associate Editor of the Michigan Journal of Political Science.
Daniel M. Kotin, Esq.
Tomasik Kotin Kasserman, LLC
Daniel M. Kotin is a partner and trial lawyer in the Chicago law firm of Tomasik Kotin Kasserman. Prior to founding this firm, Dan was a partner with the prominent firm Corboy & Demetrio. His experience in handling personal injury and wrongful death cases in the areas of transportation, product liability, medical malpractice, and construction has led to great success for Dan’s clients in the courtroom. His results have earned him top positions on several mass tort litigation steering committees, and his reputation has earned him elected leadership positions in various prestigious legal and civic organizations.
During 18 years with Corboy & Demetrio, Dan obtained nearly million in jury verdicts and another 0 million in settlements on behalf of his clients. Many of these results have been either record-setting or particularly noteworthy for their type of case.
For example, along with Tom Demetrio, Dan set a record for the largest verdict in Illinois for an individual injured in a mass transit crash when he obtained .6 million on behalf of a woman who suffered brain injuries in the derailment of a Metra train. Before that, Dan obtained the largest personal injury or wrongful death award ever received in the history of St. Louis County, Missouri when he and Missouri attorney Grant Davis obtained a .5 million verdict on behalf of a family of former Chicago Blackhawk hockey player and coach Keith Magnuson who was killed in a car crash. Years earlier, Dan held one of the top ten medical malpractice verdicts in Cook County when he and a partner obtained a million verdict for a man who was paralyzed due to hospital negligence.
Many of Dan’s other noteworthy successes came through settlements obtained on behalf of clients both before and during trial. In transportation cases, Dan’s successes include: million in combined settlements on behalf of 35 passengers injured in a commuter train crash; .4 million settlement with Pace Bus Company on behalf of a woman who suffered severe brain damage when she was struck by a car after the bus driver required her to disembark in a dangerous location; a .1 million settlement for the family of a man who was killed by a left turning Megabus while crossing the street; and a .5 million wrongful death settlement with the CTA on behalf of a family who lost their 10-year-old daughter when she was run over by a left turning bus while crossing the street with her mother.
Other settlements which reflect the wide-variety of Dan’s practice include: .5 million in settlements on behalf of four victims of a hi-rise fire in downtown Chicago; .25 million in a product liability action against a tire manufacturer for a family who lost their father and grandmother in a vehicle rollover crash; and .5 million in a medical malpractice case on behalf of a U.S. Postal worker who became paralyzed due to improper medical treatment for injuries suffered in a fall while working.
Outside of the courtroom, Dan’s leadership is reflected in many elected positions.
He is currently the President of The Society of Trial Lawyers, a 70-year-old invitation only organization comprised of experienced and respected trial lawyers in Chicago. He is the elected Treasurer of the Chicago Bar Association (CBA) where he has a long history of service including sitting on the Board of Managers, chairing the Finance Committee, serving as a director of the Young Lawyers Section, and chairing multiple committees.
Dan is also involved in the Illinois Trial Lawyers Association where he is a member of the Board of Managers and was previously the Chairman of the Association’s Seminar Planning Committee. He is on the faculty at Loyola University School of Law where he teaches a course in Civil Procedure and serves as a coach of the National Mock Trial Team. He also is the Vice-President of the Board of Governors for the law school and serves as the co-chair of its Circle of Advocates. Previously, Dan was appointed by the Illinois Supreme Court to serve on the hearing board of the Attorney Registration and Disciplinary Commission where he helps to decide disciplinary cases against other lawyers.
Dan has testified at public hearings about proposed changes in Supreme Court rules. He regularly lectures at various bar associations and interest group seminars, and has published chapters and articles in legal books, periodicals, and newspapers.
To date, he has presented at more than 70 legal programs and has been published more than 20 times.
In addition to being frequently consulted by the media as a legal expert on contemporary legal issues and cases, Dan is regularly interviewed about the lawsuits he has handled as a personal injury lawyer. He has appeared on numerous television and radio news and talk programs, including, Fox News, ABC, NBC, CBS, WGN TV and Radio, and WBBM News Radio 780.
In 2002, Dan was recognized and profiled by Chicago’s Law Bulletin Publishing Company as one of "40 Illinois Attorneys Under Forty to Watch". He was honored by Lawdragon as one of "500 New Stars, New World," in 2006. He is a member of The National Trial Lawyers, an organization comprised of the top 100 trial lawyers from each state. He is currently profiled as one of the Top 5% of Civil Trial Lawyers in Illinois by the Leading Lawyers Network, has been designated an "Illinois Super Lawyer" and maintains an AV rating – the highest possible rating for any attorney – from the Martindale-Hubbell Law Directory.
Michael I. Leonard, Esq.
Attorney at Law
Leonard Meyer LLP
Mike is a nationally recognized trial lawyer who has successfully tried to verdict a wide variety of cases in Federal and State courts across the country. He is a “go-to” trial lawyer who has represented individuals in single plaintiff actions; individuals and companies in class and collective actions; some of the nation’s and region’s largest corporations; and individuals in Federal and State criminal trials.
Mike has been recognized as a top trial lawyer and commercial and criminal litigator by the following: The National Trial Lawyers; America’s Best Attorneys; Super Lawyers; Leading Lawyers Network; American Institute of Criminal Law Attorneys; and Crain’s Chicago Business.
Mike’s extraordinarily diverse practice has seen him successfully take to verdict cases ranging from securities fraud, employment discrimination, sexual harassment, breach of contract, ERISA, personal injury, and Federal and State criminal matters, among others.
Mike has also arbitrated a wide variety of cases, including international arbitration. Many of his cases have been the subject of national and local media attention, stirring recognition in publications ranging from the Wall Street Journal to the Chicago Tribune, Chicago Sun Times, Los Angeles Times, CBS News, Law 360, and Chicago Daily Law Bulletin.
Mike has a keen interest in the craft and science of trial practice, and he is a frequent lecturer on trial and litigation related subjects. He is an instructor in Northwestern School of Law’s prestigious trial practice program, where he has also coached some of its Mock Trial teams.
Samera Ludwig, Esq.
Samera concentrates her practice in handling complex multi-party litigation matters in the areas of employment law and general commercial litigation. She also advises individuals and corporations in employment-based immigration compliance matters.
Samera has been recognized as a Illinois Super Lawyers "Rising Star" from 2008 through 2012 and has frequently spoken at the American Conference Institute Forums.
An extensive bio with recent case experience can be found on Samera’s firm website, linked above. Of her extensive experience, she recently represented a large national retailer in multiple nationwide class actions alleging claims under state consumer fraud statutes in connection with the sale of services.
Samera represents and counsels employers in federal, local and state employment law matters including wrongful discharge and workplace defamation. Published decisions include Achanzar v. Ravenswood Hospital, et al., 326 Ill. App. 3d 944, 762 N.E.2d 538 (1st Dist. 2001) (affirming defense verdict on appeal for alleged workplace defamation).
Susan Pavlow, Esq.
Law Office of Susan M Pavlow
Bio coming soon!
Eric A. Sacks, Esq.
Assistant State’s Attorney
Office of the Cook County State’s Attorney
Eric A. Sacks is an Assistant State’s Attorney at the Office of the Cook County State’s Attorney. Previously, he was a litigator at Jenner & Block LLP and Chair of the Firm’s Technology Litigation Practice. He also was a member of the Firm’s Complex Commercial Litigation and Antitrust and Competition Law Practices. Clients sought Mr. Sacks’ counsel in a variety of complex commercial litigation, including information technology outsourcing; corporate transactions, governance, and compensation; and antitrust matters. He represented clients in federal and state courts and in arbitrations and mediations.
Mr. Sacks was named a fellow in the 2010 Class of Leadership Greater Chicago. The Law Bulletin Publishing Company recognized him in 2006 as one of “40 Illinois Attorneys Under Forty to Watch.” He has also been named an Illinois Super Lawyer in business litigation and antitrust litigation. Mr. Sacks is AV Peer Review Rated, Martindale-Hubbell’s highest peer recognition for ethical standards and legal ability. He served the Firm as a member of its Finance, International, and Pro Bono Committees.
Mr. Sacks has served repeatedly as a faculty member of the National Institute for Trial Advocacy and as a guest instructor at the University of Notre Dame Law School. He had an active pro bono practice, having represented several defendants in criminal matters, including representing a defendant charged with first-degree murder in a jury trial. His other pro bono matters include a nationally recognized Fair Housing Act case.
Register by September 28th and save on each registration with the Early Bird rate!
Registration fees are per person.
Early Bird registration $399
Group: $399 per person for 2 or more from the same company pre-registering at the same time
Early Bird registration $380
Government employee/Legal Aid* Rate: $375
Early Bird registration $350
Law Students/paralegals*: $235 (current JD students only)
Early Bird registration $210
We’ve gone green. Registration fees include an electronic copy of your handbook emailed one week in advance of the program. Be sure to check your spam folder if you don’t see it by then.
If you prefer, you may order a hard copy of the handout to be provided the day of the program for $25. To do so, please be sure to check the box when you register. If you want a hard copy, you must order it when you register; there will not be any available for purchase the day of the program.
* Law Student Rate is for current law students only.
** Legal Aid attorneys are those attorneys employed by Legal Aid firms. It does not include attorneys who have their own practice, or are employed by law firms, that volunteer their time for non-profit causes or take on pro-bono cases. Full and partial scholarships may be available to a limited number of Legal Aid attorneys, based upon registration. Please call (877) 858-3848 to discuss or email your request to email@example.com.
IL General: This seminar is approved for 6.5 units of general CLE in Illinois.
IL Professional Responsibility: This program is also approved for 1.0 unit of Legal Ethics units in Illinois.
IN General: This seminar is approved for 6.4 units of general CLE in Indiana.
CA General: This seminar is approved for 6.5 units of CLE in California.
NJ General: The LIVE session of this course is approved, under New Jersey’s CLE Approved Jurisdiction policy, for 6.5 CLE units. Pincus Professional Education is a CA Accredited Provider, which is a NJ approved jurisdiction. See the New Jersey State CLE Board Regulations and Guidelines for further information.
NY General: The LIVE session of this course is approved, under New York’s CLE Approved Jurisdiction policy, for 6.5 CLE units. Pincus Professional Education is a CA Accredited Provider, which is a NY approved jurisdiction. See Section 6 of the New York State CLE Board Regulations and Guidelines for further information.
This program is approved for CLE in the states listed above. Upon request, Pincus Pro Ed will provide any information an attorney needs to support their application for CLE approval in other states other than what is listed above.
Terms & Refund Policies
Recording policy: No audio or video recording of any program is permitted.
Seminar Cancellations: Should you be unable to attend for any reason, please inform us in writing no later than 14 days prior to the event and a credit voucher will be issued. If you prefer, a refund, less a $50 non-refundable deposit, will be issued. No refunds or credits will be given for cancellations received within 14 days of an event. However, if you notify us within 14 days of an event, and wish to convert your in-person attendance registration to an Audio CD package (with handout), we can do so. A small additional shipping charge, and sales tax in CA, will be incurred. No shipping charge is incurred for downloads. We will also issue a voucher for the amount paid if you notify us within 14 days and prefer not to have the audio recording.
Substitutions may be made at any time.
Reminder: The room temperature at hotels and other seminar locations are notoriously hard to control. Please bring a sweater or jacket in case it gets cold and/or layer as if you are going to the movies so you are comfortable.
For policies related to audio products, please select “I want a download or CD” on the right.