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Immigration 101: The Nuts and Bolts [two day program]
Audio program! (check our CLE Programs page for live versions)
Our Immigration 101 two-day program is a must-attend for any attorney new, or somewhat new, to their immigration practice.
Actually, it’s also great for anyone who needs to know more about a specific practice area of immigration that is not yet their forte, or needs a refresher.
We’ll kick off the first day with a good, broad introduction to immigration law and practice, give you a road map, and cover all of the myriad Terms of Art and acronyms you need to know to practice in this area. This includes the list of authorities who regulate immigration, the interplay between immigration laws and policy, the difference between Immigrant and Non-Immigrant, Visa vs. Status, Inadmissibility vs. Deportability, and more. You get the idea.
Once you’ve had that thorough overview, our faculty will provide some guidance and advice about how to set up and manage your immigration practice. What do you do when someone walks in the door? What resources are available? What should your intake form look like? What cases should you turn down? All important questions.
Once you’ve got the basics, faculty will launch into the rest of the program. This includes, on Day One: Permanent (immigrant) Visas: Family Based, Permanent (immigrant) Visas: Employment Based, Waivers, and an overview of multiple topics such as FOIAs, DACA, Cuban Adjustment, U Visas and VAWA.
On Day Two, you will learn about: Working Visas, Immigration Court, Inadmissibility and removability, Immigration Court, Refugee and Asylum and Citizenship.
It’s a thorough program. You’ll learn what you need to know. The audio package also includes a great handout with terrific resources.
Prefer a nice trip to take the program in California live instead? You can register for the same program (different faculty) set for March 2020 here.
This program will be recorded live on January 16-17, 2020 in Miami, FL and live on March 19-20, 2020 in Los Angeles, CA.
Can’t wait? Do you need this information now? You can purchase our October, 2018 audio recording and handout package of this seminar here (there are a few minor differences in the agenda and faculty).
Have you ever thought about improving your public speaking skills? Now is the time! Get Faith Pincus’ newly published book Being Heard: Presentation Skills for Attorneys, from the ABA now (ABA members receive 10%-20% off). It is also available on Amazon in Kindle and paperback versions. You can also order it from us here.
What You Will Learn
Day One Topics
Broad Introduction (CFR and INA) and Road Map and Terms of Art
- The history and authority to regulate U.S. Immigration
- Department of Homeland Security
- US Department of Justice – Immigration Court
- US Department of State -Embassies
- US Department of Labor
- Governing Law: The interplay between Immigration laws and policy
Terms of Art
- Immigrant vs. Non-Immigrant
- Visa vs. Status
- Inadmissibility vs. Deportability
- Who is considered not legally in the US?
- Unlawfully Present, Out of Status or both?
How to Set up and Manage an Immigration Practice
- What to do when someone walks in the door
- Where to go for more information, what are your resources as a practitioner?
- Resources, Books, Forms Programs, etc.
- Best practices on handling your immigration cases
Permanent (immigrant) Visas: Employment Based
- Employment-based Visa Classification and Processing Considerations
- Labor Certification Application
- EB-3/Skilled Worker
- Religious workers
- Processing Considerations
- Quotas and US. Department of State Monthly Visa Bulletin – planning and timing
- Adjustment of Status v processing abroad at a US Embassy or Consulate (known as Consular Processing).
- J -1 or O-1
Permanent (immigrant) Visas Part I: Family Based
- Immediate relatives
- Family petitions
Day Two Topics
- General waiver for non-immigrants
- Immigrant waivers and eligibility
- Fraud and material misrepresentation
- Unlawful presence
- Who are the qualifying relatives?
- How best to demonstrate extreme hardship.
- Provisional waivers and criteria
- What happens if the client is denied a provisional waiver?
- Risks associated with sending the client abroad to interview after the waiver is recommended for approval
- Waivers after prior removal or deportation, permission to reapply for admission to the US;
- Waivers for Asylees
- INA 245k certain employment based applicants
- Hot topics in waivers
- Wavers for the Travel Ban
- Upward tick of allegations of alien smuggling
- Drug possession, drug trafficking and/or the dreaded “reason to believe” label
- Waiver for entry on a photo switched passport
- Matter of Arrabelly case
- Stacking Waivers
Inadmissibility and Removability
- Material misrepresentation
- False claim to citizenship
- Public charge (new standards)
- Security grounds
- New definition of certain crimes
Refugee and Asylum
- Bars to asylum
- Eligibility to asylum
- Credible Fear v. Reasonable Fear
- Hot issues: Particular Social Groups
- Withholding (compared to asylum, similar/different)
- Convention Against Torture
- Criteria & eligibility;
- How to conduct the initial consult with the client who is seeking to naturalize;
- Was the client “lawfully admitted for permanent residence;”
- How to properly screen the case before filing and the importance of evaluating the case history;
- What is the statutory period;
- General rule on physical presence;
- General rule on continuous residence;
- How to establish good moral character;
- Preparer’s signature warnings/Attorney declaration;
- Supporting documents to submit with the application;
- The naturalization interview;
- When is the applicant actually considered a US citizen;
- Child support
- Denaturalization proceedings
- Cancellation of Removal for Permanent Residents and Non-Permanent Residents
- 212c waivers
- 237(a)(1)(H) waivers for those who were inadmissible at the time of admission to the US
- The latest court cases
- Attorney General certifying cases to himself
- Castro Tum
- Asylum classes-private action v public action
- Gang related asylums
- Administrative closure
- Challenges to NTAs
- Motions to Reopen, Motions to Terminate, Motions practice
These testimonials are from our previous Immigration 101 Two-Day Conference held in Florida:
“Great to hear these experts speak. Absolute expert lecturing.” – Vincent Miller, Esq.
“I was very satisfied with the program… Very good information and tips!” – Luis Alvan, Esq.
“Very satisfied.” – Edward Ramos, Esq.
“Great!” – Laura Fonseca, Esq.
“Very good overview of the entire topic. Given that it was only two days, the speakers did a great job with providing the relevant details.”
“The speakers are amazing and the topics are excellent.”
“Excellent – great presenters, very knowledgeable.”
“Great examples. Straight forward and easy to follow.”
These testimonials are from our 2014 – 2017 Immigration 101 programs in Fort Lauderdale and Orlando with many of the same speakers and topics.
“Excellent presentation of topics. Very good overview.” – Lisa Thompson, Esq.
“Great overview – learned a lot. Great speakers.” – Joshua Aguilar, Esq.
“Amazing!!! It really increased my interest in pursuing more immigration law; Great resources!!!” – Yamilette Rivera, Esq.
”I wanted an entry-level, basic introduction to Immigration Law and that’s what I got. I was very impressed by the quality of the presenters. They were all experts in their field and were effective in sharing their wide knowledge base with us.” – Laura delaz Cabrera, Esq.
”Speakers were extremely knowledgeable and willing to answer even the simplest question. Felt as though it was a comprehensive introduction to a complicated subject.” – Lauren Bebek, Esq.
“Very informative. I learned a lot!” – Isaura Gomez, Esq.
“Great CLE.” – Alex Farris, Esq.
“Great speakers. I received a lot of clarification as a paralegal…Thanks!” – Shirley M. Quesada Rivera
“Great big-picture overview of practicing Immigration Law.”
“Excellent overview.” – D. Halper, Esq.
“Absolutely satisfied with the course and the information I received from it.” – S. Wilkerson, Esq.
“I haven’t felt this excited about practicing law in a while – can’t wait to get my feel wet!” – K. Rosenchal, Esq.
“Very informative and useful information.” – E. Samet, Esq.
“Very educational and great speakers!” – C. Perez, Esq.
“Great insight.” – E. Rafael Hahn, Esq.
“It was a good intro into immigration.” – D. Duckett, Esq.
“Very good and knowledgeable speakers.” – B. Mittelberg, Esq.
“Good course. I’m glad I came…” – A. Rivera, Esq.
“Great! All of them explained every single question.” – F. Cervantes, Esq.
“This class was simply phenomenal. Thank you!” – Gisela Rodrigues, Esq.
“Great overview of the visas!” – Sherine Makar, Esq.
“I would like to get into immigration law. This seminar was a great introduction.”
“I found the seminar very informative.” – Pedro A. Lopez, Esq.
“All of the speakers were great, the information was invaluable.”
“The speakers and content were great.”
“Good material and presenters.”
“Great speakers. I wish there was more time.”
“Thorough primer on relevant topics in this field.”
“Very good overview.”
“The panel was very knowledgeable.”
“The material given was wonderful.”
“Great speaker. Extrememly knowledgeable.”
Diana Albite, Esq.
Albite Law Group, P.A.
Mrs. Diana Albite is the Founding Partner of Albite Law Group. Mrs. Albite was born in Havana, Cuba and raised in Miami, Florida. After beginning her undergraduate studies at Florida International University on various scholarships, she graduated from North Carolina State University with a B.A. in Political Science. Thereafter, Mrs. Albite attended St. Thomas University School of Law, ultimately earning the degree of Juris Doctor. While at St. Thomas, Mrs. Albite participated in the law school’s Immigration Clinic as a Certified Legal Intern. In this capacity, she had the opportunity and privilege of trying several cases before Department of Homeland Security on behalf of underprivileged persons. Also while in law school, Mrs. Albite served as a judicial intern for the Honorable Judge Ellen Leesfield in Florida’s Eleventh Judicial Circuit. Mrs. Albite also clerked at Downs, Brill, Whitehead, & Sage, where she gained invaluable research experience in Personal Injury and Maritime and Admiralty Law. While a law student, Mrs. Albite was a member of the Florida Association of Women Lawyers, the Hispanic Association of Law Students, and the Student Animal Defense Legal Fund.
Mrs. Albite’s passion for advocating on behalf of her clients led her to creating Albite Law Group, P.A. As a result of that very same passion and tenacity combined with dedication and labor, Mrs. Albite’s boutique firm rapidly blossomed, offering personalized service and attention to individuals and corporate clients alike. Mrs. Albite’s love for the South Florida community motivates her to dedicate countless hours to assisting to those who cannot afford legal advice.
Mrs. Albite is currently licensed to practice law in the State of Florida, as well as in the U.S. District Court for the Southern District of Florida.
Mrs. Albite has appeared in Almavision radio station broadcasted on 87.7 FM, Univision and Telemundo, and Buenos Días Miami on Mira TV show with renowned presenter Tomas Garcia Fuste. She has been extensively quoted by El Nuevo Herald among other newspapers and media outlets, where she has discussed current immigration issues.
Mrs. Albite appears and presents at Immigration events and maintains the Immigration community informed free of charge.
Mrs. Albite resides in Miami with her husband, three wonderful children and their two mastiff dogs.
Maria Casablanca, Esq.
Maria "Marisa" Casablanca has dedicated herself to the practice of U.S Immigration and Nationality Law for 25 years. Her practice involves representing corporate clients and individuals in obtaining immigration assistance and benefits. Marisa is Board Certified in Immigration and Nationality Law by The Florida Bar, and was a member of The Florida Bar’s Certification Committee for Immigration and Nationality Law.
Marisa counsels her clients on a wide array of immigration related issues including obtaining assistance and benefits such as employment visas (EB-5) as well as business related visas and residency for foreign nationals, representing family members of permanent residents and United States Citizens, and assisting those seeking asylum.
An experienced litigator, Marisa practices in all areas of Immigration law and is admitted to practice before the Supreme Court of the United States, the Immigration Court, the Board of Immigration Appeals, the Southern District Court and the Eleventh Circuit Court of Appeals. She has filed a petition for certiorari with the Supreme Court on an immigration issue that conflicted with different states. She advises employers on compliance procedures and counsels individuals on how to maintain their status in the United States.
Maite Hoyos, Esq.
Maite Hoyos P.A.
Maite Hoyos has been practicing law in the area of Immigration and Nationality law for over 27 years. She is the President and Owner of MAITE HOYOS, P.A. a boutique firm that caters exclusively to Entertainment, Employment-Based and Family Based Immigration clients. Ms. Hoyos graduated with honors from the University of Miami in 1985, where she majored in Political Science and Latin American Studies. She graduated from the University of Miami School of Law in 1989.
Ms. Hoyos is a member of the Florida Bar since 1990. She is Past-President of the AILA, South Florida Chapter. She is also on the board of directors of AILA, Latin America and Caribbean Chapter. She is currently the liaison with U.S. Customs and Boarder Protection Liaison for The Florida Bar, International Law Section. She has also served in numerous liaison capacities between AILA and U.S. Citizenship and Immigration Services in the past. Ms. Hoyos is a frequent speaker at AILA conferences in the U.S. and abroad. Ms. Hoyos has been featured in numerous publications such as The Miami Herald, Venue Magazine, Ocean Drive Magazine, among others. She is frequently asked to comment on immigration matters for leading networks including CNN en Español and NBC 6.
Juliana Lamardo, Esq.
Juliana G. Lamardo was born in São Paulo, Brazil. When she was 8 years old, her parents made the difficult decision to leave Brazil in search of a better life. Juliana’s father obtained an L-1A visa and moved the entire family to the United States. In 1994, Juliana became a lawful permanent resident and then a U.S. Citizen in 2001. Juliana experienced the immigration process firsthand and knows how apprehensive it can be.
Juliana attended Florida International University in Miami and earned a Bachelor’s in Business Administration in 2003. Following her mother’s footsteps as an attorney, Juliana attended law school at Barry University School of Law in Orlando, Florida. She graduated in 2007. It was in law school where her desire to help other immigrants came to life.
Juliana opened the Law Offices of Juliana G. Lamardo in 2016. She was previously a Senior Associate Attorney with a private immigration law firm for over six years, where she handled thousands of cases. She concentrates in the areas of deportation defense, bond hearings, deferred inspections, family-based residency, Citizenship, and naturalization.
Juliana has represented clients in removal and bond proceedings before the Immigration Court, before the United States Citizenship and Immigration Services (USCIS) on family-based petitions, applications for residency, and applications for Citizenship, as well as various waivers for criminal activity. She has also appeared before the Customs Border Protection (CBP) for deferred inspections.
She is a frequent speaker at various immigration-related seminars including the American Immigration Lawyers Association (AILA), Pincus Professional Education, and the Association for the Studies of the Cuban Economy (ASCE). She was also a regular guest speaker on Almavisión radio (87.7 FM) on issues related to immigration.
She has been licensed by the Supreme Court of Florida and the United States District Court, Southern District of Florida Division since 2008. She is also a member of the Florida Bar and is licensed to practice immigration in all 50 states.
Juliana is fluent in Portuguese, Spanish, and English. She understands the complexities associated with immigration procedures and she applies her knowledge and background to competently assist those who wish to build a life in this country.
Andrea Martini, Esq.
Andrea Martini, P.A.
Andrea was born in Baton Rouge, Louisiana to young Venezuelan parents who attended college in the United States and later returned to Venezuela. After living in Venezuela, Andrea and her family returned to South Florida.
Andrea attended Miami Sunset Senior High School and was the recipient of a Florida Bright Futures scholarship based on her academic performance.
Soon after, Andrea enrolled at Florida International University (FIU) in Miami, Florida to study Journalism. After completing her first year at FIU, Andrea excelled academically and was invited to join the university’s prestigious Honors College, a rigorous academic program with a special curriculum designed to promote interdisciplinary learning. Through the Honors College, she participated in a study abroad program in Italy to learn about the interrelation between art and literature while also becoming fluent in a third language: Italian. Andrea was also a writer for The Beacon, the university’s bi-weekly student newspaper, during most of her tenure at FIU and her articles were regularly featured in various sections including sports, op-ed, news and arts. During the summer of 2002, Andrea had the privilege of being selected to participate in the Congressional Hispanic Caucus Institute’s (“CHCI”) Summer Internship program and was assigned to the office of Former Chairman of the House Judiciary Committee, Congressman John Conyers. During her internship, Andrea worked on several projects, including the coordination of town hall meetings to promote bilateral discussion of the Israeli-Palestinian conflict, and she conducted research and wrote on the topic of hate crimes.
Upon her return from Washington, D.C., Andrea interned with the office of Senator Bill Nelson in Coral Gables, Florida, where she worked on local constituent issues. Andrea received the FIU Honors College Outstanding Service 2003-2004 Award for her involvement with several community projects and her work with children with disabilities as the President of FIU’s Student Council for Exceptional Children. After continuously maintaining a 4.0 grade point average throughout her major studies, the FIU School of Journalism and Mass Communication awarded her as the 2004 Outstanding Journalism Student, and she obtained a paid internship as an assistant producer for Univision’s National Newscast and Ultima Hora. In May of 2004, Andrea graduated Magna Cum Laude from FIU with a Bachelor of Science in Communication and a Minor in Criminal Justice.
In the fall of 2004, Andrea began to attend NOVA Southeastern University’s Shepard Broad Law Center to pursue a Juris Doctor degree. Based on her academic performance and attainment of Dean’s List, Andrea was invited to be a junior member of NOVA’s ILSA Journal of International and Comparative Law, and she later became the editor of the 2006-07 bilingual edition. Andrea also served as President of the school’s International Law Student Association, and she participated in the University of Miami’s study abroad program through which she completed coursework in international and comparative law in Greece and at the University College London. She was awarded a Public Service Fellowship for her work with the Department of Justice, Office of Chief Counsel for Immigration-Related Unfair Employment Practices in Washington, D.C., and graduated in May of 2007. She was admitted to practice in Florida in September of 2007.
After law school, Andrea worked as an associate attorney with the world-renowned immigration law firm of Kurzban, Kurzban, Weinger, Tetzeli & Pratt, P.A. (KKWTP), in Miami, Florida. While a KKWTP, Andrea’s practice included family-based immigration, removal defense, asylum and corporate/business immigration, and she worked on a myriad of challenging cases with clients from all over the world. As an associate attorney at KKWTP, Andrea became the firm’s Intern Coordinator overseeing and mentoring the work of dozens of law students.
In April of 2012, Andrea decided to establish her own practice, and became the founder and President of Andrea Martini, P.A., in Coral Gables, Florida. Andrea Martini, P.A. exclusively focuses on Immigration and Nationality law and represents clients from all over the United States and around the world. As the daughter of immigrants, Andrea understands the nuisances of our immigration system. Because of this, she strives not only to provide affordable and professional representation, but to also care about her clients and provide excellent customer service. She taught immigration law as an Adjunct Professor at Broward College during the Summer of 2013. Andrea has been featured as a speaker on several immigration-related panels and is the former President of the AILA South Florida Chapter. She served as the former President of the CHCI Alumni Chapter in Miami, Florida.
Dilip Patel, Esq.
Buchanan Ingersoll & Rooney
With more than 30 years of legal experience, Dilip Patel has built a strong practice which deals with all aspects of immigration law. Dilip focuses on assisting individuals and families, as well as U.S. companies that hire foreign nationals for temporary or permanent work. Using his background in the IT industry and corporate transactions, Dilip is able to provide counsel on issues related to relocation of highly skilled workers. He also provides assistance to investors from abroad who wish to live in the U.S. for the purpose of managing their businesses.
Dilip’s career began in London where he worked in one of the city’s oldest law firms for five years before moving to the United States and settling in the Tampa Bay area. Since then, Dilip has worked in the international and business department of one of Florida’s largest law firms and served as general counsel and vice president of a large IT company before opening and managing his own firm. Most recently, Dilip worked in the Tampa office of a Florida-based firm in their Corporate Practice Group where he practiced immigration and corporate law.
Dilip is Board certified in Immigration and Nationality Law by the Florida Bar and has been selected by his peers for inclusion in The Best Lawyers in America® since 2006. In 2018 and 2015, he was named Lawyer of the Year in Immigration Law by The Best Lawyers in America® and in 2016 was selected by his peers to the Tampa Magazine’s Top Lawyers list for Immigration Law. Additionally, Dilip has received the AV® distinction, which is the highest available mark for professional excellence from by Martindale-Hubbell Peer Review Ratings.
A frequent speaker at the American Immigration Lawyers Association’s conferences and author of immigration-related articles, booklets and newsletters, Dilip is involved in a number of organizations in the Tampa Bay area including serving on the board of directors of the INDO-US Chamber of Commerce.
Melisa Peña, Esq.
Jarbath Peña Law Group, P. A.
Melisa Peña is a Peruvian-American attorney from Lima who has made her home in Miami, Florida. She is a founding Partner of JP Law Group, a boutique Immigration and Family Law practice established in 2013.
Her life’s work has been to help those that are faced with the same daunting challenges that her and her family faced as immigrants. Melisa graduated from Braddock High School and Florida International University (FIU). She has been a member of the Florida Bar since 2012.
While securing her own citizenship and studying law at FIU, she interned at Catholic Charities Legal Services, as a Florida Bar Public Service fellow, where she used her passion for outreach and education to bring new life to legal orientation programs. She continues to use her experience to provide hope and help to her clients.
Whether it is volunteering at Temporary Protective Status (TPS), Deferred Action for Childhood Arrivals (DACA), or Citizenship clinics or holding workshops at high schools and churches, she is always advocating in the community and for the community. In her spare time, Ms. Peña is an avid traveler.
Recently, she has been heavily involved in Haiti relief efforts. She plans to continue working to keep families together and helping others.
Elina Santana, Esq.
Shareholder / Immigration Attorney
Santana Rodriguez Law, P.A.
Elina Magaly Santana, Esq. is a Shareholder and Co-founder of Santana Rodriguez Law, P.A., a firm focusing solely on Immigration Law. She is licensed in the state of Florida, the U.S. District Court Southern District of Florida, and the U.S. Court of Appeals for the Eleventh Circuit. Elina focuses her immigration practice on Family-based and Marriage-based Residency, Naturalization, Deportation Defense (including Asylum & Cancellation of Removal), Waivers, Derivative/Acquired Citizenship, and BIA Appeals.
She is the 2nd Vice-President for AILA South Florida (American Immigration Lawyers Association) and a Board Member for Capital Good Fund, a social change organization that uses financial services to tackle poverty in the U.S. She has also volunteered on the border in Harlingen, TX aiding children seeking asylum and special immigrant juvenile visas.
Elina has served as a panelist and guest speaker at many events on immigration law, and she has appeared on Univision, Telemundo, and NBC to talk about current immigration issues. Elina earned her JD from Boston University (BU) School of Law and her BA in both Sociology and Spanish Literature at New York University (NYU) with high honors. She is a fluent Spanish speaker and was born to Cuban parents in Miami, Florida.
Adonia Simpson, Esq.
Family Defense Program, Americans for Immigrant Justice
Adonia R. Simpson is the Director of the Family Defense Program at Americans for Immigrant Justice. Ms. Simpson has substantial experience in both private practice and legal services. Ms. Simpson started her legal career as the Fellow for the Center for Law and Social Responsibility providing representation on Special Immigrant Juvenile cases at Greater Boston Legal Services. During her Fellowship, she also participated in a trial observation in Colombia with the support of Rights and Democracy and Lawyers without Borders of Canada. Following her fellowship, she worked in private practice providing representation on defensive immigration and criminal matters.
Before AI Justice, Ms. Simpson was the Managing Attorney at Catholic Charities of Baltimore’s Immigration Legal Services at the Esperanza Center. Ms. Simpson has frequently lectured, written and been interviewed on immigration topics. She is licensed in Massachusetts and the United States Supreme Court.
Elaine Weiss, Esq.
Weiss & Kahn, P.A.
Elaine Weiss concentrates on immigration and naturalization law. She is past president of the South Florida Chapter of the American Immigration Lawyers Association (AILA), and frequently writes and lectures on immigration law.
A graduate of Northwestern University (with highest honors) and George Washington University’s National Law Center, she has served on the staffs of United States Senator Adlai E. Stevenson III, Federal Communications Commissioner Nicholas Johnson, and the General Counsel of US Airways.
Ms. Weiss has practiced immigration law for over 30 years. She formerly taught full-time at the University of Miami School of Law and, for many years, was an adjunct professor at Antioch School of Law in Washington, D.C., and in the Business Law Department at the University of Miami in Coral Gables, Florida.
Among many other contributions to the profession, Ms. Weiss served as member and then Chair of the Florida Bar Unauthorized Practice of Law Committee focusing on immigration, and as Special Counsel to the Grievance Committee of the Florida Bar dealing with complaints about attorney representation in immigration matters.
Audio Recording & Materials Package – CD or Download: $675
Handout Materials Only Download: $99
For CDs please add $7.50 shipping and, in CA, sales tax.
FL General: This program is approved for 14.5 general CLE units in Florida through July 31, 2021.
FL Immigration and Nationality Law Certification Credits: 14.5 units through July 31, 2021.
CA General: This program is approved for 12 units of general CLE in California.
This program is approved for CLE in the states listed above. Upon request, Pincus Pro Ed will provide any information an attorney needs to support their application for CLE approval in other states other than what is listed above.
Terms and Policies
Recording policy: No audio or video recording of any program is permitted.
Seminar Cancellations: Should you be unable to attend for any reason, please inform us in writing no later than 14 days prior to the event and a credit voucher will be issued. If you prefer, a refund, less a $50 non-refundable deposit, will be issued. No refunds or credits will be given for cancellations received within 14 days of an event. However, if you notify us within 14 days of an event, and wish to convert your in-person attendance registration to an Audio CD package (with handout), we can do so. A small additional shipping charge, and sales tax in CA, will be incurred. No shipping charge is incurred for downloads. We will also issue a voucher for the amount paid if you notify us within 14 days and prefer not to have the audio recording.
Substitutions may be made at any time.
Webinars, Tele-seminars and Webcast Cancellations: Once log-in codes and passwords are issued for a webinar, tele-seminars or webcasts, a refund is not possible. If for any reason you cannot attend the event after you have received the codes, we will automatically convert your registration to an instant streaming/instant download or CD format and provide you with the information you need to access the recording after the program concludes and the recording is available. Conversions to CD require a $7.50 shipping fee, and in CA, 9% sales tax.
Downloads/CDs/DVDs – Refund policy:
Downloads are non-returnable/non-refundable once purchased and received. Tapes, CDs and DVDs are returnable for a full refund or replacement if defective, within 90 days of purchase.
Reminder: The room temperature at hotels and other seminar locations are notoriously hard to control. Please bring a sweater or jacket in case it gets cold and/or layer as if you are going to the movies so you are comfortable.